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Room Reservation and Event Setup Request

St. James Parish has implemented a new Parish Operations Ticketing System to request a room and/or event setup. This new system allows for easier communication between ministries and St. James staff. All communication and room/event details are available in your ticket request, as opposed to several emails going back and forth. 

To submit a ticket request:

  • First go to
  • Click on the blue button that says, “Open a New Ticket,” in the upper right-hand corner
  • You’ll enter your contact information then select a help topic
  • For room reservation or event set-up, please select the “Room Reservation & Setup” option from the dropdown menu
  • The room information will pop up on your screen with details on each room that is available for reservation
  • You’ll input your Organization/Ministry name; event name; suggested room/location; indicate if it’s a repeat event; event start and end date and time; indicate if a projector or screen is needed, number of garbage cans, number of tables and chairs
  • After completing all of the required information, you’ll click the “create ticket” button at the bottom of the ticket request form
  • After submitting your request, you’ll receive a confirmation email with your ticket number.
  • If you want to look up the status of your ticket, you’ll select “Check Ticket Status,” on the home page of the ticketing system

To reserve a room:

Due to COVID-19 restrictions, we will not be able to offer the school building for in-person gatherings. Please use the Parish Operations Ticketing System to reserve a room and in the description please include the following:

  • Meeting/Event Date
  • Time 
  • Number of attendees 
  • Room set-up details if applicable 
  • Room preference – The available rooms may be found on page 12 in the Ministry Handbook


Please use the Parish Operations Ticket Website. Please contact Office Manager, Flo Trunk at or 224-345-7206, with any questions or concerns.

Parish Operations Ticket Website