Skip to main content

Submit a Request

Marketing Requests, Room Reservation, and Set-Up Requests

In order to streamline requests and serve our ministries most efficiently, St. James uses a support ticket system for marketing and room reservation requests.

Open A Ticket

How to use the ticketing system:

1. Open a New Ticket

Click on the blue button that says “Open a New Ticket,” in the upper right-hand corner.

2. Submit Your Details

Enter your contact details and select a help topic. After completing all of the required information, click “Create Ticket” to submit your request. You'll receive a confirmation email with your ticket number.

3. Track Your Ticket

To look up the status of your ticket, select “Check Ticket Status,” on the homepage of the ticketing system.

Open A Ticket

What can I use the ticketing system for?

Reserve a Room with Set-Up Details

Submit your event details through our ticketing system. After you submit your request, you’ll receive a confirmation email and ticket with your event details.

Submit a Marketing Request

Submit information to publish in our website, bulletin, and social media pages. Please be as descriptive as possible and refer to our marketing guidelines to avoid delays.

Open A Ticket
Join us for our Mass livestream Watch Online